1. Here’s a .pdf version of my presentation: Inbound Marketing Day Presentation
  2. First post on user research: You Don’t Know Your Customer And It’s Crippling Your Growth – Lessons on Conducting User Research
  3. Second post on user research: How We Used A Simple Survey To Crack The Code On Our Customers
  4. Third post on user research: The Best Way To Come Up With New Marketing Ideas: Ask Your Customers
  5. Fourth post on user research: Using On-Site Customer Feedback Surveys To Get Inside Your Customer’s Mind At The Point of Purchase
  6. Download an email template you can use to send to your customers and some sample questions